Products — IST Online

Terms & Conditions

PRIVACY AND TERMS

Commitment to Privacy

IST Online cares a lot about your privacy. We therefore only process data that we need for(improving) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by intersextoys.com.

The effective date for the validity of these conditions is 01/05/2021, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regarding the personal data you provide to us.

If you have any questions about our privacy policy, please contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.

Purpose of Collection and Use of Personal Data

IST Online (‘our company’) endeavour to ensure that all our collection, transmission, storage and usage of personal data shall be carried out in compliance with the GDPR.

You need not supply any personal data in order to access our website or purchase in our shops. You may decline to provide us with the requested personal data, but in such case we may not be able to complete your orders. By submitting your personal data you consent to the use of that data as set out in this Statement.

We collect your name, contact email, mobile phone number, delivery address and other personal data necessary to deliver your orders to you. We may transfer these personal data to courier company to complete the delivery to you.

When you register as a member with us, we collect your contact email, mobile phone number to provide better services to you and send you important notice concerning your orders or your products.

When you choose to receive our newsletter, we will send you direct marketing emails from our company.

Your personal data are stored in our secured database for customer services and product warranty.

You can request to remove your data from our database or view your personal data with us by contacting us at info@intersextoys.com.

When you purchase online, we do not collect your credit card information. Your payment will be processed by third-party payment gateways PayPal and Stripe.

When you purchase in our shops, we do not collect or use your credit card or other payment card information. Your payment receipt will be securely stored and only accessible by authorized staff of our company.

Cookies are small computer files that stores your browsing histories and data your input on websites. As with most professional websites, our website uses Cookies to improve user experiences and complete your orders. You can disable cookies from your browser but this may affect the functionality of our website.

We use cookies to store your locale and language preferences, maintain your items in your shopping bag, keep you logged in etc.

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Links to Other Sites

This site contains links to other sites. We are not responsible for the privacy practices or content of those sites.

Minimum Age to Purchase

You must be 18 or above to purchase from us.

Secure Transactions (Terms from paypal or Stripe)

Security and privacy of your personal information including username and password, shopping bag details, etc. are our biggest concerns. They are protected by the strongest 256-bit Secure Socket Layering (SSL) technology provided by RapidSSL, a company of GeoTrust. That means no one can extract or steal your data over the internet. Not even when you are using WIFI from a public hotspot. Only your internet device and our server can access this data.

Online transactions processing are made using PayPal. We will NOT store or process your credit card information. You will be asked to enter your credit card information on PayPal.

The charges on your card statement will appear as our holding company "PAYPAL*IST Online".

Genuine Products

We guarantee all products sold from us are genuine products. Product quality is our top concern.

Overseas Shipping Policy

Depending on your delivery address, we will ship with PostNL, DHL, FedEx or UPS. A tracking number will be provided to you when we shipped the package. For some countries, duty tax may be required. The recipient will be responsible to pay for any duty tax needed. We are not responsible for any delay, custody caused by custom authorities of your country.

Our trademarks, service marks and copyright

All trademarks, product names, company names and logos appearing on this website are the property of their respective owners. All content on our site, including design, text, graphics, logos, button icons, images, software and audio clips; any improvements or modifications to such content; any derivative works thereof; the collection, arrangement and assembly of all content appearing on this website, are the exclusive property of our company and are protected by international copyright and other applicable intellectual property laws. All software used on our site is the property of our company or its software suppliers and is protected by international copyright and other applicable intellectual property laws.

Use of Site

All materials used and displayed on the Site (including but not limited to text, photographs, video, audio and graphics, music, logos, marks and other materials that appear on the Site) ("Contents") are owned by or licensed to our company and its proprietors and are protected by copyrights, trademarks, Services marks, and/or other proprietary laws and all present and future Intellectual Property Rights in and to the Contents shall at all times be the sole and exclusive property of our company. You agree that the use of the Contents on the Site is solely for personal and noncommercial (other than for the purchase of merchandise from the Site) purposes (the "Permitted Use") provided that no right, title or interest of any nature in the Contents downloaded or copied for the Permitted Use shall be transferred to you. You acknowledge that you have no ownership rights or license rights in and to, the Contents other than the limited right to utilize the Services for the Permitted Use in accordance with these Terms. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, store to construct a database of any kind for access by you or any third party, offer for or participate in the sale of, or exploit in any way, in whole or in part, the Contents on the Site without the written consent of our company. Resale Purpose is Not Permitted.

Disclaimer

Our company act as a retailer of products. We are not liable to any damages, losses in monetary terms or otherwise caused by the products sold by us.

If you have any questions about this statement or any other aspects of our website, please don't hesitate to get in touch with us at info@intersextoys.com or contact us from the Contact Us section.